If you or someone you know is struggling with problem gambling, there are resources available to help. At Grosvenor Casino Liverpool, we take responsible gaming seriously and want to ensure that our customers have a safe and enjoyable experience.
Self-Exclusion:
You can self-exclude from playing at any UKGC licensed casino for 6 months or permanently through GAMSTOP.
Please visit gamstop.co.uk to set up your self-exclusion account today.
Alternatively, you can contact the National Gambling Helpline.
Deposits Limits:
You can set daily, weekly, and monthly deposits limits by contacting our customer support team or through online banking with the relevant operator's website.
These limits are enforced to prevent excessive spending.
Reality Checks:
Our games offer regular reality checks that remind you of how long you've been playing and your remaining balance.
If needed, these reminders can be adjusted or turned off by contacting customer support.
Time-Outs:
A time-out gives you a temporary break from gaming for 24 hours to 30 days. Please note that self-exclusion is available for longer periods if required.
You can contact us via phone (phone number) to initiate your time-out today.
Responsible Gaming Tools:
We encourage our customers to take regular breaks and set goals for their gaming sessions.
Our staff at Grosvenor Casino Liverpool are trained in responsible gambling practices and will be able to assist you if needed.
Resources:
If you or someone else is struggling with problem gambling, please contact us.
Both of these websites offer free confidential advice as well as resources on self-exclusion and more.
